If your income has been negatively impacted by COVID-19, you can apply for utility assistance funds.
The Coronavirus Aid, Relief and Economic Security (CARES) Act Program is a utility bill assistance program that is available to our customers who have been directly impacted by COVID-19. Please review the information below for guidelines and how to apply for help.
Please note: If you do not meet the eligibility guidelines below and need help, please visit: https://www.mudomaha.com/homefund to see if you qualify for other assistance programs including Metropolitan Utilities District's Home Fund.
Eligibility guidelines for CARES Act applicants:
Eligible applicants are defined as residents who meet all the following requirements:
- Income was negatively impacted due to COVID-19. Some examples: job loss, job furlough, reduced hours or wages, unpaid time off or reduced hours to care for dependents with COVID-19, unpaid time off or reduced hours to care for dependent children.
- All parties on the Metropolitan Utilities District (M.U.D.) account need to be on the application;
- U.S. citizen or qualified resident alien.
Required documents to apply:
- Photo I.D. (additional documentation may be required based on the type of I.D.);
- Demonstration of financial hardship (proof of impact to income will be required. For example: furlough letter, before and after pay stubs, unemployment document);
- Completed COVID-19 Impact Statement (form will be provided during application process), and
- Copy of current M.U.D. bill. (Click https://myaccount.mudomaha.com/ to access My Account and get a copy of your bill)
Maximum amount of assistance:
- $750 per household to be applied directly to applicant’s M.U.D. bill.
- These funds can be used toward unpaid utility bills that occurred after March 1, 2020.
- This is grant money and does not need to be paid back.
Ways to apply:
- Apply online.
Visit: https://www.dollarenergy.org/MyApp. Note: Clicking the link will take you to the secure Dollar Energy Fund website.
- Apply through a partner agency.
Customers who need help through the application process may contact a partnering agency at https://www.hardshiptools.org/agencyfinder.aspx or call 1.888.650.9132 to hear a list of the partnering agencies.
Other resources for COVID-19 relief funds:
Rental assistance: www.douglascounty-ne.gov
OPPD assistance: https://www.oppd.com/residential/payment/assistance-programs/