Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Wise Water Use Ways to Save on Your Bill

As the summer progresses, here are a few wise water tips for both indoor and outdoor to help lower your utility bill.

Inside the house:

  •  Inspect all pipes and faucets for leaks, and make necessary repairs. If every household in America had a faucet that dripped once each second, we would waste 928 million gallons of  water a day or enough to fill 7.5 billion 8 oz. glasses.   
  • Check toilets for hidden leaks. Tank-to-bowl leaks can waste about a quart of water with each flush. Place a few drops of food coloring in the tank. Wait 15 minutes. If the color appears  in the bowl, you have a leak. Make necessary repairs.

For outdoor use:

  • Water every other day in the spring and summer months, unless you have new sod.
  • Water in the early morning, 4 to 10 a.m., to allow grass blades to dry, making them less susceptible to foliar diseases. Watering is more efficient in the morning due to less evaporation and  wind speed.
  • Don't water if it's windy.
  • Adjust sprinklers to aim water directly at plants rather than sidewalks, paths, driveways, or fences.
  • Use sprinklers that emit large droplets, again to reduce losses due to evaporation. Check hose connections for leaks, and repair them quickly. When you use a hose, attach a hose nozzle    tat can be shut off when not in use. A single hose left on uses nearly 300 gallons of water an hour.
  • In hot, dry weather, use a broom instead of water to clean patios, sidewalks and driveways.