Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Metropolitain Utilites District
I want to:

Recipe Contest

Read below for entry and eligibility information about our Facebook contest:

ENTRY AND ELIGIBILITY: Open to Omaha metro area residents who are M.U.D. natural gas or water customers. Enter by liking M.U.D. on Facebook and posting a recipe that includes the phrase “cooking with natural gas” in the instructions.

To be eligible, entries must be received by 11:59 pm at the end of the day Monday, November 23, 2015. No purchase necessary to enter. All employees of M.U.D. and their respective parent companies, subsidiaries, affiliates, sales representatives, distributors, manufacturers, licensees or agents, advertising and promotion agencies, and their immediate family members and those living in the same household of each, are not eligible to participate in this sweepstakes. Metropolitan Utilities District employees and boards of directors are not eligible to win. All federal, state and local laws and regulations apply. Must be at least 18 years of age.

PRIZES: One winner will be chosen at random. The winner will receive a $50 Visa Gift Card. No cash equivalent and all prizes are non-transferable and no substitution will be made except as provided herein at the Sponsor(s) sole discretion.

WINNERS: Winners will be selected in a random drawing to be held on or about Tuesday, November 24, 2015. Odds of winning depend on the number of eligible entries received. Winner will be notified by name in a Facebook post on November 24, 2015. Winners must comply with all sweepstakes rules as published and reside within Douglas & Sarpy Counties.

GENERAL CONDITIONS: By entering contest, participants agree to be bound by these Official Rules. Participants, by participating in this sweepstakes, hereby waive and release, and agree to hold harmless the Sponsor(s), their respective parents, subsidiaries, affiliates, distributors, advertising and promotion agencies and all of their respective officers, directors, employees, representatives and agents, from and against, any and all rights, claims and causes of action whatsoever that they may have, or which may arise, against any of them for any liability for any matter, cause or thing whatsoever, including but not limited to any injury, loss, damage, whether direct, compensatory, incidental or consequential, to person, including death and property, arising in whole or in part, directly or indirectly, from their acceptance, possession, use or misuse of the prize in the sweepstakes, or their participation in the sweepstakes, or their participation in any sweepstakes or prize related activity, or any travel related to the sweepstakes or any travel for any prize related activity. Winner also further acknowledges that Sponsor(s), their affiliates, subsidiaries, employees, officers, directors, and promotion and advertising agencies have neither made, nor are in any manner responsible or liable for, any warranty, representation or guarantee, express or implied, in fact or in law relative to any prize or these sweepstakes including but not limited to quality, condition or fitness for a particular purpose. Acceptance of any prize shall constitute and signify the winner’s agreement and consent that Sponsor(s) may use the winner’s name, address (city, state), likeness, and/or prize information for promotional purposes worldwide, including the internet, without limitation and without further payment or consideration, except where prohibited by law.

SPONSOR: Metropolitan Utilities District