Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Metropolitain Utilites District
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Rain Sensor Shut-Off Device Rebate

rain sensor, rebate, sprinkler system

How many times have you driven down the street while it’s pouring rain and one of your neighbors or a business has its sprinkler system on?  You probably think, “What a waste of water!” Many people don’t know how to adjust the timer on their sprinkler system, or may not realize it’s on. With an automatic rain sensor shut-off device, those situations can be avoided.

With a shut-off device, you can save up to 20-percent on your water bill!  When rain or sufficient moisture is detected, the controller automatically shuts off your system resulting in savings.

To help offset the cost of installing a rain sensor shut-off device for your sprinkler system, the Metropolitan Utilities District offers a $50 credit. If you are a current District water customer, simply have an automatic rain sensor shut-off device installed by a licensed lawn sprinkler contractor and download the rebate form on our website. Follow the mailing instructions and within five to six weeks you will see a $50 credit on your M.U.D. bill.