Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Metropolitain Utilites District
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Heat the Streets Run and Walk for Warmth

2013 Heat the Streets Run and Walk for Warmth

Today’s economy continues to create increasing hardships for low-income households, seniors and persons with disabilities. In severe cases, families and individuals have difficulty paying their utility bills to heat their homes in winter or cool their homes in the summer. The Heat the Streets Run and Walk for Warmth raises funds and awareness for metro Omaha area Energy Assistance programs to help during extreme weather conditions and times of crisis.


• Participate in the 2014 Heat the Streets Run and Walk for Warmth, Saturday, March 1st at Midtown Crossing. This is a 5-K timed Run through Omaha’s historic Midtown and Field Club neighborhoods, and the 1-Mile Walk around Turner Park. Award Ceremony immediately following at Marcus Midtown Cinema with prizes from Omaha Steaks.

• Register online at www.heatthestreetsomaha.org for the Walk or Run. The $25 per person Walk and the $35 per person Run entry fees are a tax-deductible donation. Children under 12 are free when accompanied by a paying adult.

• Check in will start at 7:00 a.m. with the Run at 9:00 a.m. The Walk starts at 9:30 a.m. Everyone will receive an event stocking cap.
• If you don’t plan to walk or run and would like to give, visit HeartlandWalkforWarmth.org and click the Donate button.

• Dine at the restaurants of Midtown Crossing, February 16 to March 2 to Feed the Need. A portion of the proceeds will benefit the Energy Assistance programs supported by Heat the Streets Run and Walk for Warmth. Details at www.midtowncrossing.com