My account

• Service contract
  • New customer booklet
  • What's yours? What's ours?
• About my bill
• Download a pdf of your bill
• Payment options
  • Pay bill on-line with credit/debit card
  • Pay bill by phone and credit/debit card
  • Bank draft plan
  • Budget plan
  • Businesses that accept M.U.D. payments
• Shut-Off Policy
• Billing Price Book
• Gas Rules
• Water Rules
• Heat Aid Fund
  • What is the Heat Aid Fund?
  • Give to the Heat Aid Fund
• Sewer and trash fees
• Frequently asked questions
  • Service
  • Billing
  • Gas service repair
  • Appliance fuel line installations (residential only)
  • Licensed heating contractors
  • Recalls of appliances and heating equipment
  • Water service and repair
• Rebate form
• Backflow forms
  • Residential survey
  • Residential survey in Spanish
  • Commercial survey
  • Backflow device test report
• Water demand information

Residential water and gas rates

• Information about rates and comparisions with other cities
• Residential water rates
• Water infrastructure replacement charge
• Residential gas rates
• Gas infrastructure replacement charge
• Gas cost adjustment
• Gas use and cost
• Gas appliance use costs

Commercial gas rates

• Schedule B
• Schedule C
• Schedule F
• Schedule 3
• Gas cost adjustment
• Gas infrastructure replacement charge

Commercial water rates

• Commercial
• Large volume
• Sprinkling and cooling
• Wholesale water rate
• Capital facilities charges
• Water infrastructure replacement charge
• Private fire line

Contract Work

• Contracts for bid
• Bid results
• Water main specification standards
• Gas Rules
• Water Rules

Natural Gas

• Billing Price Book
• What is natural gas?
• Compressed natural gas (CNG)
• Liquefied natural gas
• How does gas get to my home?
• Natural gas pipeline system
• Pipeline safety
• Natural gas safety
• Mercaptan
• What to do in an emergency
• Digger's hotline
• Backdrafting in air-tight homes and businesses
• Flex Connectors
• CSST pipe
• Buried fuel line maintenance
• Decreased sense of smell
• Carbon monoxide
  • Carbon monoxide detectors
• Live Green. Think Blue website.
• Green buildings
• Natural gas and the environment
• Energy conservation
• How natural gas is used in the U.S.
• U.S. energy needs
• Gas vs electric cost comparisons
• Fun gas facts

Water

• Billing Price Book
• Water quality reports
• Water quality and testing
• Water source assessment
• Bottled water
• Home treatment
• Chloramines
  • Cities with chloramines
• Platte West Water Treatment Plant
• Water alerts
• Water conservation
• Outdoor conservation
• Lawn watering tips
• Grasses for shade
• Backyard Farmer website
• Lead
• Backflow
• UNL water website
• Nebraska water map
• Water use in Nebraska
• Summer water use in the metro area
• Water service and repair
• Digger's hotline

About Us

• About us
• Directors
  • Board meetings
  • Board salaries
• Management
• Statistical highlights
• Annual reports
• News
• Speakers Bureau
• Careers