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Shut-Off Policy Customers typically begin facing shut-offs when they owe $100 or more. The District shuts off service only as a last resort. We will work with customers to set up individual payment arrangements that work for the customer and M.U.D. For those who can't pay, we may be able to connect them with sources of assistance. Call 402.504.7002 to make arrangements if you have received a shut off notice. Or e-mail us at customer_service@mudomaha.com	How to pay my bill Click here to pay your bill on-line Access your account by phone with iCAN How to read my bill Where does my utility dollar go? About Heat Aid Fund Give to Heat Aid Gift certificates Frequently asked questions Billing