Gas service
M.U.D. -- A service line runs from the main in the street to the meter. We are responsible for the maintenance, repair and location of the main, service line, regulator and meter.
Property Owner -- The property owner owns and maintains the fuel lines on the "house side" or downstream of the meter, including buried fuel lines. The fuel line on the "house side" begins after the meter.
If the underground fuel line is not maintained, it may be subject to potential hazards of corrosion (rust) and leaks.
- Inspect the buried fuel line periodically for leaks.
- If the buried fuel line is metal, inspect it periodically for corrosion.
- Repair any unsafe condition.
Call a qualified plumber or heating contractor to provide location, inspection and repair services for buried lines. The service line will be located at no charge when you call the Diggers Hotline, 811.
When excavating near a buried fuel line, locate the line in advance and excavate by hand. Diggers Hotline does not locate buried fuel lines after the meter.
If you have other questions about your gas service, e-mail or call 504.7930.
Frequently asked questions about water service repair.