Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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EMERGENCY (EMERGENCIA)

Will an excess flow valve protect against all types of gas leaks?

No. An EFV is designed to significantly reduce the flow of gas if the service line outside of the structure becomes damaged, lessening the possibility of a natural gas fire, explosion, personal injury and/or property damage. Small leaks which can also be dangerous over time may not be detected by the valve. Any time you smell natural gas, leave immediately and call M.U.D. at 402.554.7777 or 9-1-1 from a safe location.