2.16.10

M.U.D. offers counseling for customers with shut-off notices

Metropolitan Utilities District will provide offices in its Downtown lobby, 1723 Harney St., where customers with utility shut-off notices may meet with financial counselors from the United Way of the Midlands.

The counseling program begins Tuesday, February 16 and runs until Friday, April 30.

Customers don’t need to make an appointment. They should check-in with the lobby receptionist.

Counselors will be available 8 a.m. to 5 p.m., Monday through Friday.

Housebound customers, who are unable to travel to the downtown office, should call the United Way’s 2-1-1 referral service for help.

Counselors helped 452 households in the last two years. This is the 25th year for the program.

A customer-owned utility, M.U.D. serves more than 199,102 water and 211,811 natural gas customers in the metro Omaha area.

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