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1.2.08 M.U.D. to offer counseling February 19-April 30 for customers with utility shut-off notices Metropolitan Utilities District will provide offices in its Downtown lobby, 1723 Harney St., where customers with utility shut-off notices may meet with financial counselors from the United Way of the Midlands. The counseling program runs Tuesday, February 19 through Wednesday, April 30. Customers don't need to make an appointment. They should check in with the lobby receptionist. Counselors will be available from 8 a.m. to 5 p.m., Monday through Friday. Housebound customers, who are unable to travel to the downtown office, should call United Way's 2-1-1 referral service for help. Counselors helped 805 households during the past three years. This is the 23rd year for the program. A customer-owned utility, M.U.D. serves 194,809 water and 207,553 natural gas customers in the metro Omaha area.
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