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If you smell gas, call 554.7777 any time 24/7. No charge to check gas leaks.

If you suspect carbon monoxide, call 911.

Flex connectors
A flexible connector is the tubing which connects the appliance to a natural gas line in your home. Some connectors manufactured in the 1960s and 1970s had manufacturers' defects and could deteriorate over time, causing gas leaks, fires or explosions. Manufacturers of many of the defective connectors no longer are in business, so we continue to alert our customers.

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If you recently installed new gas appliances, the connectors should be safe. The unsafe connectors are attached to gas appliances, such as a range, dryer, furnace or water heater. We don't want to take any chances with your safety. Please take these precautions:

  1. Find out if your appliance connections are safe. Don't move the appliance. You run the risk of damaging a safe connector or making a faulty one worse. Only a professional can tell whether the connector is safe or faulty.
  2. Call 554.6666. We will check your appliance connections at no charge. If a connection is faulty, M.U.D. or your heating or plumbing contractor can replace it.

We've notified customer-owners about defective flex connectors since 1990 through the newsletter sent with bill statements.

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Backdrafting in air-tight homes and buildings

Flex connectors to appliances

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