A flexible connector is the tubing which connects the appliance to a natural gas line in your home. Some connectors manufactured in the 1960s and 1970s had manufacturers' defects and could deteriorate over time, causing gas leaks, fires or explosions. Manufacturers of many of the defective connectors no longer are in business, so we continue to alert our customers.

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If you recently installed new gas appliances, the connectors should be safe. The unsafe connectors are attached to gas appliances, such as a range, dryer, furnace or water heater. We don't want to take any chances with your safety. Please take these precautions:

1. Find out if your flexible connector is safe. Don't move the appliance. You run the risk of damaging a safe flexible connector or making a faulty one worse. Only a professional can tell whether the connector is safe or faulty.
2. Call 402.554.6666. We will check your flexible connector at no charge. If a connection is faulty, M.U.D. or your heating or plumbing contractor can replace it.

We've notified customer-owners about defective flex connectors since 1990 in the newsletter sent with bill statements.