Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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EMERGENCY (EMERGENCIA)

If chloramine kills goldfish in a fish bowl, does it kill the fish in the rivers once the water gets into the sewer systems?

Water enters sanitary sewers that flow to the sewage treatment plants. Chloramine is neutralized or "used up" before it gets to the sewage treatment plants by a combination of time and the amount of bacteria (organic matter) in the sewage. Sewage plants add chlorine in their treatment process and are limited in the amount of chlorine that can be discharged into streams.