Gas and Water Emergencies -- 554.7777
Metropolitan Utilities District
1723 Harney St.
Omaha, NE 68102-1960
Office hours: 7:30 a.m. to 5:15 p.m. (CST), Monday-Friday
Customer Service -- 554.6666 or 800.732.5864 (outside Omaha area)
Fax -- 504.7020
- iCAN 24/7 interactive customer assistance -- 504.7025
- On-line bill pay
- Pay with credit card by phone: 554.6666
- Hearing impaired (TDD) -- 504.7024
- e-mail: customer_service@mudomaha.com
- If you are inquiring about a bill statement, please include your address and account number in your e-mail so we may respond to your inquiry in a prompt manner.
- U.S.mail: PO Box 3600, Omaha, NE 68103-0600
Meter Reading Hotline -- 504.7008
Shut-off Notices -- 504.7002
Collections Division -- 504.7002
Claims Division -- 504.7001
Employment Hotline -- 504.7019
Hearing impaired (TDD) employment hotline -- 504.7021
 Media Relations -- 504.7007
Purchasing Department -- 504.7009
Speakers Bureau -- 504.7010
Marketing Department
- Area Development -- 504.7185
- Commercial -- 504.7022
- Industrial -- 504.7209
- Residential -- 504.7023
All other numbers: 402.504.7000
Electricity -- 800.554.6773
Call before you dig to locate underground utilities (gas, water, electric, phone, cable), Digger's Hotline -- 811
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