Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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What's Under Your Sink?

Although we enjoy high quality drinking water in the metro Omaha area, we should not take it for granted. Here are some things you can do to help protect water quality:

• Do not flush medications down the toilet or pour them down the drain. Take outdated or unused medications to a community “Take Back” day or consult with your pharmacist.

• Do not dump waste into storm sewers.

• Take household waste and medications to Under the Sink, the Omaha area’s hazardous household waste facility at 4001 South 120th Street, run by the City of Omaha.

Interested in how to store or dispose of different chemicals safely? Under the Sink has information on Safe Storage & Use of Chemicals and the preferred way to bring in household wastes to Under the Sink. For more information on Under the Sink, call 402.444.7465 or visit http://www.underthesink.org/. Under the Sink has different hours each day, so check the website before visiting.