Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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Welcome to our new website!

Welcome to our new website! After many discussions on what we thought our customers deserved, and months of planning and work, we are excited to launch the new site.  We hope you find the new Metropolitan Utilities District website user-friendly, educational, informative and as refreshing as we do!

You will find many new features on the site. We offer blogs, social media links, and alerts about service news you need to know. We also have easy-to-navigate tabs so you can access your account on every page, view how to understand sections of your bill, or learn how you can be more eco-friendly on the LiveGreen, ThinkBlue tab. This new site allows us to keep you up to date on breaking news, current events, service outages and helpful energy tips.

2013 is our 100-year anniversary and we thought what better way to kick it off than to launch a new website. We hope you enjoy browsing our new site and we look forward to serving the community for the next 100 years!