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Water line warranty programs

The District currently is not affiliated with warranty programs for service line repairs. As with any service offered, we suggest checking with the Better Business Bureau or your insurance carrier for more information. Click here to see an Omaha World-Herald article about the program.

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Energy Pledge Hotline Open: 402.504.7885

Customers may now call 402.504.7885 to check the status of an energy pledge to their account. When you call the hotline, you will be asked to provide the following information:

  • Your full name
  • Address
  • Account number if you have it available
  • Phone number where you may be reached

We will check our records and get back with you as soon as possible. Repeat calls are not necessary. If a pledge is found, we will confirm the amount for you when we return your call. The pledge will be posted that evening. Thank you.

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